Bridging the Gap: Insights from a Neurosurgery NP on Enhancing Patient Experience
Introduction As the founder of TriunityCX, a patient experience consulting firm, I’m deeply passionate about understanding the nuances of patient-centric care within the healthcare ecosystem. Recently, I had the privilege of interviewing a highly experienced nurse practitioner specializing in neurosurgery. Her insights shed light on the unique challenges and opportunities in delivering exceptional patient experiences […]