Navara gives hospital systems a structured 90-day patient management program operated entirely by TriunityCX. There is at no cost to the hospital and with no new software for clinical staff to learn, and no additional operational burden placed on your team.
The Hospital Readmissions Reduction Program penalizes facilities for excess readmissions in heart failure, COPD, pneumonia, and other high-burden conditions by reducing Medicare base operating payments.
All patient participation in the Navara protocol requires verbal consent obtained at discharge. Patient data collected through the protocol is de-identified in accordance with HIPAA Safe Harbor standards before any use beyond direct case management. Hospital partners execute a Business Associate Agreement and a Data Use Agreement governing all data sharing prior to program launch. TriunityCX does not share identifiable patient data with pharmaceutical partners under any circumstances. All data governance documentation is provided to hospital legal and compliance teams during onboarding.
Navara is designed for hospitals that want better post-discharge outcomes without the operational complexity of building a program themselves.
Navara is being developed with FHIR R4 integration capability for Epic, with an active application in Epic's App Orchard Vendor Services program. This integration pulls a point-in-time clinical snapshot from the patient's EHR record at the moment of discharge enrollment — discharge diagnosis, active medication list, discharge disposition, and scheduled follow-up appointments.
This is not retrospective data analysis. It is a clinical baseline read at the start of the post-discharge window that gives TriunityCX case managers the context they need to make the first patient contact meaningful within 72 hours of discharge. Everything that follows is prospective, collected directly from the patient through structured engagement.
TriunityCX is actively signing hospital partners nationally. The program requires no budget approval, no implementation fee, and no change to your clinical workflows. The first conversation takes 30 minutes.